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Get started with Telegram Automation

Doubletick.ai allows your business to automate conversations on Telegram by creating a Telegram bot.

Follow the below steps by step to create and connect your bot to Doubletick

  1. Chat with the official Telegram BotFather (https://t.me/botfather) to create your bot. Use the /newbot command to create your bot. You can learn more here. After you created your bot you will receive your bot API token.
  2. To setup Telegram on Doubletick, navigate to Settings > Integrations and find Telegram. You only need to specify your Telegram bot token and Doubletick will automatically integrate with Telegram and your bot is ready to respond to users.

3. On the flow builder, you will use Telegram or Omnichannel as a message type. We recommend that you use Omnichannel whenever possible.