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Chatbot’s AI Performance

Setting AI on your chatbot development will help you to provide a seamless experience to your customers from your business.

But how can you know whether your chatbot is performing? Is your chatbot recognising the messages from your subscribers or not? How efficient is my AI?

“User Messages” section on the dashboard will help you to give an answer to all these above questions.

Click “View Full Report” on the user messages section to get more details on this section.

On the full report, you can see details on,

  • User messages that are recognized by AI & not recognized by AI,
  • User messages with a response,
  • User messages with no-response,
  • Most trained phrases on the frequent answers (By NLP).