Clearing Conversations in Webchat

Quick Guide

To clear existing conversations in your webchat, you can append a simple parameter to your webchat URL.

Steps to Clear Conversations

1. Locate Your Webchat URL: Find the URL for your webchat, which typically looks like this: https://app.doubletick.ai/webchat/?p=4216381&.
2. Append the Clear Parameter: Add &lc=0 to the end of your webchat URL. This parameter instructs the system to clear the chat.

Example

Original URL: https://app.doubletick.ai/webchat/?p=4216381&

URL with Clear Parameter: https://app.doubletick.ai/webchat/?p=4216381&&lc=0

After updating the URL, Just refresh the page & the conversation history will be cleared, allowing for a fresh start.